At Khumanii Cottage, we understand that travel plans may change unexpectedly. Our cancellation policy is designed to maintain fairness for both guests and property management while ensuring smooth booking operations.
Guests are requested to carefully review the cancellation terms before confirming their reservation. Cancellation requests must be made through the official booking platform, email, or contact number provided by Khumanii Cottage.
1. Cancellation Before Check-In
- Guests may cancel their booking before the specified cancellation period to be eligible for a refund, subject to applicable deductions.
- Cancellation charges may vary depending on:
- Room type
- Booking season
- Promotional offers
- Duration before check-in date
2. Late Cancellation & No-Show
- Cancellations made after the permitted cancellation window may attract partial or full cancellation charges.
- In case of a “No-Show” (guest failing to arrive without prior notice), the booking amount may be non-refundable.
3. Refund Processing
- Eligible refunds will be processed within 7–14 business days from the cancellation approval date.
- Refund timelines may vary depending on banks, payment gateways, or card providers.
- Payment gateway charges, transaction fees, or taxes may be deducted where applicable.
4. Modification of Booking
- Date modifications or rescheduling requests are subject to room availability and management approval.
- Additional charges may apply if revised booking dates fall under peak seasons or different pricing periods.
5. Peak Season & Special Occasions
- During peak seasons, holidays, festivals, or special events, bookings may be non-refundable or may have stricter cancellation terms.
- Guests are advised to verify applicable cancellation rules at the time of booking.
6. Force Majeure
- Khumanii Cottage shall not be held responsible for cancellations or disruptions caused by natural disasters, weather conditions, government restrictions, transport issues, pandemics, or unforeseen circumstances beyond management control.
7. Management Rights
- Khumanii Cottage reserves the right to modify or update the cancellation policy at any time without prior notice.
- Any disputes related to cancellations and refunds will be subject to management review and final decision.
For cancellation assistance or queries, guests may contact our support team through the official contact details provided on the website.